Job description
Job Description:
We are looking to employ an experienced customer service minded professional with US accent to handle all customer queries via Chats, Emails and Calls. We are looking for a professional with a singular customer centric focus. If you are someone who loves to perform under pressure, gets excited at the opportunity to learn new skills and can think out of the box, we are looking for you!
Responsibilities:
- Handling customer interactions in a professional manner.
- regularly interacting with customers through telephone calls, chat and email.
- Responding to customer inquiries in a timely and professional manner.
Requirements:
- Effective communication skills ( Excellent English-speaking skills - US accent is preferred)
- Exceptional customer service skills.
- Working knowledge of Customer Relationship Management (CRM) software.
Job Type: Full-time
Salary: Rs50,000.00 - Rs100,000.00 per month
Ability to commute/relocate:
- Lahore: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer Support: 1 year (Required)
Language:
- English with US accent (Required)
Shift availability:
- Night Shift (Required)
